GDPR Compliance

General Data Protection Regulation (GDPR) was enforced in Europe and the UK as an EU regulation from 25 May 2018. It intends to strengthen and unify data protection for individuals within the EU.

In response to this, leading cloud providers are adapting themselves accordingly, and looking beyond technological capacity. In addition to provide high-performance, secure services, OPTIMO ensures that these solutions comply with all applicable data protection regulations, and maintains transparency in terms of how the solutions work.

By complying with GDPR, end customers will have confidence purchasing from our clients and submitting their details. We, at Optimo, implemented measures in order to help our clients comply with GDPR as data controllers and Programus to comply as data processor.

Optimo is focused on giving creative arrangements that adhere to best practice guidelines and that, regarding information, follow the Privacy by Design technique. Our Data Privacy is a piece of the Core Software and CRM module. It empowers your association to name a Data Protection Officer who will have the option to decide how contacts are put away and overseen in your database dependent on predefined Automation.


OPTIMO processes its customers’ personal data solely for the purpose of fulfilling its services, and always follows the customer’s instructions when doing so. The data hosted within our services remains the property of the customer

OPTIMO maintains strict security measures to avoid data breaches. If OPTIMO ever experience a data breach, we will ensure that the clients concerned are informed as soon as possible. The Client will receive a notification describing the nature of the incident and its potential consequences, as well as the measures taken to resolve or minimise the breach

We take every precaution to ensure that the personal data we process stays secure and confidential in Optimo. More specifically, our objective is to stop it from being altered or accessed by non-authorised third parties.

OPTIMO controls the entire hosting chain, from maintaining its servers to controlling its datacenters. With the exception of our subsidiaries, and unless otherwise stipulated in the specific terms and conditions of the service in question, no other users will be able to view or access our customers’ data.

OPTIMO software

Building 3 Chiswick Park
566 Chiswick High Road
London W4 5YA

T: +44 (0) 208 875 1616

F: +44 (0) 870 138 1901

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